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Essential resources for banking executivesEnter ‘Banking Reinvented’

Platform
The Engagement Banking Platform
Orchestrate customer journeys across all channels with a composable platform fabric.
The Platform
Platform Capabilities
Identity & Entitlements
Securely manage user digital identities and access rights.
Customer Experience
Create tailored experiences and targeted campaigns.
Omnichannel Banking
Hollow out your core and create modern banking experiences.
Human Assist
Unify customer servicing operations on a single platform.
Process Orchestration
Streamline and simplify your business processes.
Customer Data & AI
Leverage AI/ML to reduce cost and improve financial wellness.
Integration Capabilities
Integration Platform-as-a-Service
Solve your back-end integration challenges with Grand Central.
Core Banking Integrations
Plug-and-play integrations with leading core providers.
Fintech Integrations
Easily connect with best-of-breed fintech capabilities.
Marketplace
Explore our library of fintech, core, and payment connectors
Solutions
What is Engagement Banking?
The fastest way for banks to connect with today’s customers.
Engagement Banking
Digital Onboarding
Seamless, fully-digital onboarding & account opening.
Digital Banking
Self-servicing for hassle-free banking.
Digital Lending
Smarter, faster loan origination and more conversions
Digital Investing
Build, automate, and scale digital investment propositions.
Digital Assist
Deliver exceptional customer support.
Digital Engage
Personalized and relevant interactions at scale.
Segments
Customer Stories
Learn how financial institutions like yours are leveraging our platform to drive success.
Customer Stories
Retail Banks
Become the preferred banking app.
Credit Unions
Better serve and engage your members.
Business Banks
Build a one-stop shop for businesses.
Private Banks & Wealth Management
Assist the next generation of investors.
Services
How do we help?
Unlock the full potential of your Backbase platform.
Backbase Services
Customer Success
Value Consulting
Strategic advisory services to bring your vision to life.
Implementation Services
Your apps delivered on time, on scope, and on budget.
Managed Hosting
Ensure enterprise-level uptimes for your Backbase apps.
Managed Services
Stay ahead with the latest and greatest features.
Training & Support
Developer Resources
Intuitive tools, how-to guides, and technical documentation.
Training & Certification
Upskill your team with on-demand, role-based learning.
UX Resources
Express your brand and make it memorable in just a few clicks.
Product Support
Subscription-based, expert knowledge, and support.
Insights
Insights
Resources to help you succeed in the new era of Engagement Banking.
All materials
Banking Reinvented
Essential resources for banking executives.
Blog
Find fresh perspectives on major banking trends.
Guides & Whitepapers
Featured whitepapers to enrich your digital strategy.
Videos
Watch our latest CxO interviews, demos, and webinars.
Analyst Recognitions
Backbase is named a leader by top industry analysts.
Reports
Download independent reports from leading analyst firms.
Customer Stories
Success stories from some of our happy customers.
Company
About us
We’re making banking better for everyone.
About Backbase
Company
Press and Media
The latest news and company updates.
Careers
Help us make banking better for everyone.
Events
Find us at upcoming events near you.
Social Responsibility
Our commitment to a better world.
Get in touch
Contact
Have questions for us? Our experts are happy to help!
Schedule a chat

Blog

Keep up to date with the latest banking trends, helping your financial institution stay at the forefront of digital innovation.

Insights

FeaturedPerspectives

How digital transformation can elevate your bank

Real digital transformation in banks is holistic, affecting operations and culture. Continuous adaptation is key for lasting change.

by Backbase

Perspectives
How Africa’s biggest banks can overcome innovation barriers
by Nohaila Ibn El Farouk
Perspectives
How Australian financial institutions can elevate their customer experience in 2024
by Iman Ghodosi
Business
3 tips for getting the most out of your operational excellence journey
by Shobhit Srivastava
Perspectives
Fintech revolution in the Middle East: Can banking technology keep the personal touch?
by Sara Hoteit
Perspectives
Legacy banking tech is a dead-end. Here’s why progressive modernization is the way forward.
by Jouk Pleiter
Technology
4 reasons to keep IT/CX top-of-mind during your mergers and acquisitions journey
by Shobhit Srivastava
Perspectives
Revolutionizing wealth management in Africa: the role of AI and Engagement Banking
by Aymen Daoud
Business
Backbase earns dual recognition for Engagement Banking at the IBSi Global Fintech Innovation Awards
by Backbase
Perspectives
Banking in Europe: navigating the digital imperative for modernization
by Backbase

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