Backbase has been highlighting our customer experiences helping bring Bank 2.0 to life. First up is Van Lanschot Chabot (VLC). When the 1769-founded, Dutch insurance broker decided it was time to move its offline customer interactions online, it came to Backbase.
One of the biggest insurance intermediaries in the Netherlands for entrepreneurs and individuals, the company needed an update worthy of its rich history and reputation for superior customer service. VLC found what it was looking for with Backbase’s technology. The result was ‘MijnChabot’, an innovative online platform where customers can manage their accounts.