Here's what our customers have to say about Backbase

You can download the specific customer case studies below to learn more about how we help our customers.

Touch Bank is a digital-first retail banking platform founded by OTP Group

“We needed a strong partner to accompany us on this digital journey and support the way we want to operate and scale. Backbase’s innovative approach and outstanding product were the key factors that caught our attention and interest in the first place.”

Andrei Kozliar, CEO Touch Bank

Download the Touch Bank Customer case study

Global specialist
insurer Hiscox

Hiscox is a global specialist insurer that employs more than 2,200 people in 14 countries.

“A key consideration for Hiscox was to deliver an omni-channel, seamless experience to its customers, so partnering with an experienced, reliable and innovative platform provider was critical,” says Stefan Flaquet, Managing Director Europe. “Based on these factors, we decided to contract Backbase to stand out in the highly competitive online financial services space.”

Download our Hiscox Customer case study

Mastering the digital customer experience

“When we met Backbase, I was really impressed by the company’s vision. This vision was very similar to what we wanted to provide for our customer – what kind of CRM, what kind of communication, and what kind of management of the digital platform it can offer to the customer.”

Antonio Fratta Pasini, Head of CRM & Omni-channel Banking at CheBanca!.

Download CheBanca Customer case study

The digital transformation
of Gulf Bank

“Backbase showed us a flexible route to being able to quickly achieve our goals without compromising on quality, which resulted in a faster time to market.”

Peter Roberts Chief Information Officer and
General Manager, Information Technology at Gulf Bank

Download our Gulf Bank Customer case study

Empowering customer-centric internet banking

“Backbase has been instrumental in the deployment of our Group’s digital voice and experience, right across our internet banking channel. Through the increased analytics, we can now monitor and measure – in real-time – how well our messaging is resonating with customers. As we mine these analytics, we’re using Backbase technology to enable us to rapidly respond and adapt as a business.”

Mike Austin NBAD Group Chief Information Officer

Download NBAD Customer case study

As an architect at Postfinance,
I fell in love with the agility and the simplicity Backbase provides...

"I'm truly in control; I can work directly with my e-business and digital marketing counterparts to optimize the platform. But above all: We were able to do in months what in the past, with a traditional vendor, would have taken us years

Since implementing Backbase
at ABN AMRO running costs for our IT teams have dropped significantly...

"And we're able to increase and improve functionality with the development of widgets. We're also very excited about the digital marketing capabilities, like micro targeting, which will empower our digital marketing and ebusiness teams."

Want to see Backbase in action? Request a Live Demo

In the live demonstration, that will be given to you personally by one of our experts, you will gain insights about how Backbase fit your needs. Our expert will demonstrate the powerful features and capabilities of the Backbase Omni-channel Digital Banking Platform and will be happy to answer your questions regarding our product.

All you need is an internet connection, PC or Mac and 30 minutes of your time. If you are interested, please fill in your details and one of our experts will contact you shortly.

Yes, I want to see the Backbase Demo