How Backbase helps Hiscox transform its online acquisition channels to deliver an omni-channel, seamless experience to its customers.
Hiscox is a global specialist insurer that employs more than 2,200 people in 14 countries. It has three main underwriting divisions: Hiscox London Market, Hiscox Re and Hiscox Retail. Through its retail businesses in the UK, Europe and the US, Hiscox offers a range of specialist insurance for professionals and business customers, as well as homeowners.
says Stefan Flaquet, Managing Director Europe.
“When we met Backbase, I was really impressed by the company’s vision. This vision was very similar to what we wanted to provide for our customer – what kind of CRM; what kind of communication; what kind of management of the digital platform it can offer to the customer.” says Antonio Fratta Pasini, Head of CRM and Omnichannel Banking at CheBanca!.
Download the customer case study to find out why the most innovative bank in Italy has selected Backbase to deliver their new omni-channel digital banking experience.