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Digital Banking

Your Journey to Digital Transformation

The Backbase Omni-Channel Digital Banking Platform empowers financial institutions to accelerate their digital transformation and effectively compete in a digital-first world. It unifies functionality from traditional core systems and new fintech capabilities into a seamless digital customer experience, drastically improving any customer channel.


Digital Transformation

Backbase is optimized for four industry segments. Start your Digital Transformation journey today.

Backbase is optimized for four industry segments. Start your Digital Transformation journey today.

Industry Solution

Business Banking

Transform multiple siloed banking channels and legacy applications into a consistent brand experience that's easy to use and always available. Backbase will upgrade your digital SME and corporate banking channels and deliver a complete customer experience that will put you ahead of the competition.

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Industry Solution

Retail Banking

Create highly personalized, cross-channel customer journeys that deliver exceptional brand experiences across all digital touchpoints. Make the most of every customer interaction. Backbase can help you take your digital banking capabilities to the next level.

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Industry Solution

Wealth Management

Private banks and wealth management organisations can now transform their outdated web applications into modern digital experiences that boost engagement and ensure valuable, lasting relationships with clients. Backbase can help you supercharge your clients and advisers.

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Industry Solution


The ready-to-go solution for life and non-life insurance providers. Repurpose underlying policy and claims management systems and integrate disparate channels into a seamless experience to fully support brokers, tied agents and direct channels. Get back in touch with your customers.

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We are proud to be named Leader in the Forrester Wave for Digital Banking Engagement Platforms Q3 2017

Learn why Backbase has been recognised as a Leader for Digital Banking Engagement Platforms.

Forrester evaluated Backbase among 11 of the most significant offerings across 35 separate criteria. In the report, Backbase was named as a leader for Digital Banking Engagement Platforms and received the highest score in the current offering category.

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Get inspired by some of our Customer Success Stories and learn from their results.

Backbase has provided its leading digital banking platform to banks and financial institutions from around the world. See what they say about how their experience with Backbase enhanced their digital results.

> Learn more about our customers

Finovate Best of Show

Having previously received the award for Best of Show at FinovateFall 2016 in New York and at Finovate Europe 2014, at Finovate Europe 2017 we picked up the Best in Show award again, “for showing how artificial intelligence and PSD2 can turn a mobile app into a smart virtual assistant”.

In the latest demo, Backbase demonstrated its latest ‘Everyday Banking’ solution, which combines banks’ customer data and AI technology to assist customers in their everyday decisions, making the bank a trusted and relevant personal assistant.
> For the full demo, check out the video here
> Read more in the press release

The Leader in Omni-channel Banking

“Since the previous Forrester Wave evaluation, Backbase has enhanced its capabilities for retail, corporate, and private banking. Today, it is second to none — and comes with supportive analytics, as well as rich digital sales and marketing capabilities."
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"Backbase’s Digital Banking Platform is the leading solution on the digital banking platform market. [...] Ovum recommends that banks shortlist Backbase’s Digital Banking Platform when searching for a competitive digital banking platform solution."
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This research evaluates 14 MADP vendors across four use cases of growing demand for mobile apps. "Backbase has been delivering horizontal portals, mobile apps and complete omni-channel projects for the past few years, for leading enterprises across the globe."