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🎙️ Expert insights on banking's evolution.Explore our podcast.
APAC

Backbase CxO series: dialogue with banking titans

Asia's banking titans – the change leaders shaping the financial landscape of the decade in the region - have been setting new standards to redefine the banking industry through innovation and transformative strategies. In this exclusive video series featuring banking C-Suites, we engage in thought-provoking conversations with these visionaries on how they are revolutionizing, evolving, and meaningfully transforming the banking industry.

From corporate initiatives and national agenda to digital lifestyles and technological advancements, these dialogues encompass a broad spectrum of topics, each pivotal in driving change in the dynamic and diverse landscape of Asia.

Episode 9

BDO Unibank

How Philippines’ Largest Bank Transforms from Within

Digital transformation is not easy and it’s even harder when you are the largest bank in the Philippines. Mark Bantigue, Head of Digital Strategy at BDO Unibank gives us behind the scenes insights on the bank’s digital journey, including how they overcome the challenges of working with legacy systems.

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Episode 8

HDBank

How to Decide When to Build or Buy?

When it comes to modernising your bank, when is it a good time to build and when is it a good time to buy? How has the role of a Chief Digital Officer evolved?
Chris Shayan who had served as Chief Digital Officer in HDBank and Techcombank in Vietnam shares learnings and more.

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Episode 7

Backbase Founder and C-Suites

Banking Having its iPhone Moment

Founder and CEO Jouk Pleiter, CTO Thomas Fuss, and CPO Karan Oberoi discuss the evolution of Backbase, detailing the strategic pivots to architect banking around the customer to emerge as the renowned Engagement Banking Platform and Fintech unicorn it is recognised as today.

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Episode 6

HDFC Bank

How HDFC Bank Leverages Generative AI and Platform Technology to Serve 120 Million Customers

HDFC Bank has strategically embraced AI and platform technology to enhance service efficiency, especially in a diverse country like India. The bank now provides customer support in over 13 regional languages. Delve into how the bank has transformed itscustomer service landscape in the last 18 months by leveraging next-gen platform technology and advanced AI and ML.

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Episode 5

Chris Skinner

Chris Skinner Predicts What's the Next Big Thing in Fintech

Dive into the future of fintech with Chris Skinner, a global top 40 fintech influencer and best-selling author of 'Digital Bank: Strategies to Launch or Become a Digital Bank'. Chris shares his expert insights on what's next in the industry.

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Episode 4

Bank Simpanan Nasional

Cracking the Code to Financial Inclusion with Bank Simpanan Nasional

With Bank Negara Malaysia mapping out its Financial Inclusion Framework 2023 –2026, microfinancing small operators and sole entrepreneurs to catalyze their digitalization has become a focus for Bank Simpanan Nasional, according to Jay Khairil, the auditor-turned-CEO of BSN.

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Episode 3

Bank Islam

Muazzam’s Grand Digital Ambitions for Bank Islam

Bank Islam CEO Muazzam Mohamed details the oldest Malaysian Islamic bank’s 4-year digitalisation blueprint, its SME-focused Go Biz mobile banking app, and recent foray into digital bank spinoff ‘Be U’, which is starting to pay dividends.

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Episode 2

ACS

ACS Digital’s Path Forward Without MoneyLion

Soon after BNM awarded a digital banking license to their consortium, MoneyLion pulled out of the partnership, now dubbed ACS Digital. In this episode, banking veteran and ACS Digital’s CEO Raja Teh Maimunah explains where the Islamic digital banking consortium goes from here, and what it’s like to lead a digital disruption charge.

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Episode 1

Standard Chartered Bank Malaysia

How StanChart Disrupts Itself to Stay Ahead the Curve

Sammeer Sharma, Managing Director & Head of Consumer, Private and Business Banking at Standard Chartered Bank Malaysia, joins the Fintechnews Fireside Chat to deep dive on what he has been up to in the 15 months since he was promoted to the position. From wealth management to digital innovation to sustainability, StanChart’s role has evolved in the over-160 years since the illustrious bank has been in the country’s financial services sector.

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Contact Backbase @ APAC

Thinking about how to re-architect banking around your customers? Speak to our consultants or request for a demo to find out why 150+ banks around the world chose Backbase and how we have helped banks like Techcombank in Vietnam, Judo Bank in Australia, BPI in Philippines and HDFC in India do just that.

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