Omni-Channel
The Backbase Omni-Channel Digital Banking Platform empowers financial institutions to accelerate their digital transformation and effectively compete in a digital-first world. It unifies functionality from traditional core systems and new fintech capabilities into a seamless digital customer experience, drastically improving any customer channel.
Create highly personalized, cross-channel customer journeys that deliver exceptional brand experiences across all digital touchpoints. Make the most of every customer interaction. Backbase can help you take your digital banking capabilities to the next level.
Learn moreHelp banks to merge silos and create insights that support customers in managing their cash. Forecasts, trends and data come together on one smart interface, transforming the customer experience, increasing confidence, and building loyalty.
Learn moreTransform multiple siloed banking channels and legacy applications into a consistent brand experience that’s easy to use and always available. Learn more about our out-of-the-box digital banking solutions that kickstart your project and dramatically decrease your time to market by leveraging industry best practices and ready-to-go implementation accelerators.
Learn morePrivate banks and wealth management organisations can now transform their outdated web applications into modern digital experiences that boost engagement and ensure valuable, lasting relationships with clients. Backbase can help you supercharge your clients and advisers.
Learn moreRather than creating digital business functions for each channel, it makes sense to do everything once, and disperse to all channels via a central hub, an omni-channel digital banking platform to orchestrate customer interactions across any touchpoint.
Backbase has provided its leading digital banking platform to banks and financial institutions from around the world. See what they say about how their experience with Backbase enhanced their digital results.
Once again, Ovum lists the Backbase digital banking platform, as the Ultimate Market Leader. This prominent report, which summarizes each vendor’s digital banking platform capabilities, puts Backbase firmly at the forefront.
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“A key consideration for Hiscox was to deliver an omni-channel, seamless experience to its customers, so partnering with an experienced, reliable and innovative platform provider was critical,” says Stefan Flaquet, Managing Director Europe.
“Based on these factors, we decided to contract Backbase to stand out in the highly competitive online financial services space.”
Download this customer case study to see how Backbase helps Hiscox transform its online acquisition channels to deliver an omni-channel, seamless experience to its customers.
“When we met Backbase, I was really impressed by the company’s vision. This vision was very similar to what we wanted to provide for our customer – what kind of CRM; what kind of communication; what kind of management of the digital platform it can offer to the customer.” says Antonio Fratta Pasini, Head of CRM and Omnichannel Banking at CheBanca!.
Download the customer case study to find out why the most innovative bank in Italy has selected Backbase to deliver their new omni-channel digital banking experience.
“We needed a strong partner to accompany us in this digital journey and support the way we want to operate and scale. Backbase’s innovative approach and outstanding product were the key factors that caught our attention and interest in the first place,” says Andrei Kozliar, CEO Touch Bank.
Download this customer case study to see how Backbase empowers one of fastest growing banks in Central and Eastern Europe.
