Managed hosting

No, customers don’t need to have the Microsoft stack — Backbase managed hosting integrates smoothly with various tech ecosystems​​​ using industry standard technologies.

Managed hosting must comply with stringent regulations like SOC 2 & GDPR to ensure data security and privacy. Future regulations are likely to focus on AI governance, cross-border data compliance, and stricter cloud sovereignty requirements, demanding a proactive approach to stay compliant.

An external auditor will attest that Backase follows the practices as described in her control framework. This ensures that data management practices are secure, client information is protected and privacy is maintained. SOC 2 compliance is a key standard for evaluating how companies handle data, ensuring rigorous controls over security, availability, processing integrity, confidentiality, and privacy.

Managed hosting includes infrastructure management, compliance oversight, and uptime guarantees. For Backbase-led implementations, our managed services provide full support at every step, ensuring seamless management throughout the process.

Implementation teams are responsible for application deployment, integration, and configuration to ensure the platform aligns with their specific needs. For Backbase-led implementations, these responsibilities can be handled by our team as part of our managed services.

Connecting back to systems that are on other cloud vendors is easy with Managed Hosting by leveraging technologies like IPsec Site to Site VPNs or mTLS based connections over the internet.