Onboarding & loan origination

Turn onboarding and loan origination into a competitive advantage

Backbase

Digitize and speed up complex onboarding and origination journeys. Boost client profitability, reduce manual work, and deliver more personalized client experiences.

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Reduce time-to-revenue with automated, intuitive digital journeys.

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Reduce time-to-revenue with automated, intuitive digital journeys.

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Digitize workflows and intelligently reuse data across all departments and channels.

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Digitize workflows and intelligently reuse data across all departments and channels.

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Equip RMs with collaborative tools for faster client onboarding & deal closure.

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Equip RMs with collaborative tools for faster client onboarding & deal closure.

Benefits

Improve conversions, client satisfaction and risk-adjusted returns

Deliver an easy and fast experience

Simplify commercial account opening and credit applications across channels, with full transparency and collaboration with relationship managers.

Reduce onboarding costs with intelligent automation

Digitize and automate manual steps like document verification and KYB/AML checks to lower operational overhead. Enable self-service, freeing staff to focus on high-value, revenue-generating tasks.

Efficient workflow automation

Implement configurable AI-powered workflows to automate key operational steps and remove redundant tasks by reusing client data across channels, departments, and products.

Front-to-back orchestration & optimization

Connect internal and external stakeholders on a unified platform for seamless collaboration. Track bottlenecks in real time and leverage next-best-action prompts to enhance conversion rates and revenue generation.

Modernize at your own pace

Backbase gives commercial banks a unified, modular platform to launch, scale, and modernize digital onboarding and origination processes. Add high-impact capabilities to your existing offerings and expand at your own pace—layering on new services as client needs evolve and business priorities shift.

Onboarding and origination

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Transform your commercial onboarding and origination processes digitally to achieve higher RAROC and quicker approvals.

Digital and in-branch account opening

Credit facility origination

Real-time status updates

Automated decisioning support

Trade finance origination

Case management

Capability highlights

Leverage out-of-the box capabilities you can combine and customize to create onboarding and origination solutions tailored to your client’s industries and needs.

KYC & KYB integrations

Approval workflows

Real-time RM communication

Self-enrolment

Term loans

Assisted account opening

Business process orchestration

Fintech integrations

Why Backbase

Backbase is the world’s first AI-powered banking platform designed to turn ambitious banks into unstoppable growth engines.

Best of suite

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Meet your clients’ every need with a unified suite powering all your digital services and channels across all lines of business.

Best of suite

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Meet your clients’ every need with a unified suite powering all your digital services and channels across all lines of business.

AI-powered platform

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Drive growth with every client interaction with AI-powered recommendations and next-best action suggestions on any channel.

AI-powered platform

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Drive growth with every client interaction with AI-powered recommendations and next-best action suggestions on any channel.

Buy and build

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Get to market faster with 400+ customizable capabilities and ModelBank implementations you can tailor to your needs.

Buy and build

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Get to market faster with 400+ customizable capabilities and ModelBank implementations you can tailor to your needs.

Proven expertise

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100+ leading financial institutions worldwide trust Backbase to power their digital banking services.

Proven expertise

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100+ leading financial institutions worldwide trust Backbase to power their digital banking services.

See it in action

Backbase

Ready to transform your bank? Discover how Backbase’s platform empowers you to modernize faster, deliver seamless customer journeys, and drive lasting value.

Backbase

Turn onboarding and loan origination into a competitive advantage

Backbase

Improve conversions, client satisfaction and risk-adjusted returns

Modernize at your own pace

Onboarding and origination