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Customer Stories

Transforming 105 years of legacy into a mobile-first growth engine
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Chinabank replaced legacy complexity with a scalable platform - and shipped its digital core in months, not years

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Retail banking
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Accelerating customer onboarding with the power of one platform

Retail banking
Daily banking
Managed hosting
Customer servicing
North America

Alliant creates a smarter and more engaging member experience

Commercial & corporate banking
Retail banking
Small & medium business banking
Daily banking
Onboarding
Managed hosting
Latin America

Backbase lands in Chile in partnership with Banco Security, expanding the digital banking landscape in the chilean market

Retail banking
Daily banking
Customer servicing
Customer campaigns
North America

Backbase Partners with Blue Federal Credit Union to revolutionize members’ retail and business banking experiences

Retail banking
Daily banking
Onboarding
Managed hosting
Latin America

Banco de la Nación partners with Backbase to launch its Cuenta DNI

Retail banking
Daily banking
Onboarding
Customer servicing
Loan origination
Customer campaigns
Asia Pacific

Bank Muamalat: launching Malaysia's first digital-only Islamic banking app

Retail banking
Small & medium business banking
Daily banking
Managed hosting
Middle East & Africa

BIAT and Backbase powers digital banking innovation in Tunisia with a new retail banking app

Retail banking
Daily banking
Customer servicing
Middle East & Africa

CIH BANK selects Backbase to elevate digital banking across Morocco

Retail banking
Small & medium business banking
Daily banking
Onboarding
Managed hosting
Customer servicing
Loan origination
Europe

DSK Bank, member of OTP group, partners with Backbase to accelerate its digital transformation

Commercial & corporate banking
Retail banking
Small & medium business banking
Daily banking
Managed hosting
Europe

Eurobank

Wealth management & private banking
Customer servicing
Daily banking
Managed hosting
Europe

Evelyn Partners: preserving and enhancing white glove service at scale

Small & medium business banking
Commercial & corporate banking
Daily banking
Onboarding
Customer campaigns
Customer servicing
North America

EverBank

Commercial & corporate banking
Small & medium business banking
Daily banking
Middle East & Africa

Ghana International Bank

Retail banking
Small & medium business banking
Daily banking
Onboarding
Managed hosting
Middle East & Africa

I&M Bank transforms from a corporate specialist into East Africa's leading universal bank

Retail banking
Small & medium business banking
Daily banking
Managed hosting
Customer servicing
Customer campaigns
Asia Pacific

Judo Bank

Commercial & corporate banking
Retail banking
Daily banking
Customer servicing
Customer campaigns

Libyan Islamic Bank

Commercial & corporate banking
Daily banking
Managed hosting
Middle East & Africa

MCB delivers frictionless banking for every customer

Retail banking
Daily banking
Managed hosting
Customer servicing
Customer campaigns
Asia Pacific

MyState Bank

Commercial & corporate banking
Small & medium business banking
Daily banking
Customer servicing
North America

NBC upgrades business banking with Backbase

Retail banking
Daily banking
Onboarding
Managed hosting
Customer campaigns
Customer servicing
Asia Pacific

Orient Commercial Bank

Retail banking
Daily banking
Onboarding
Middle East & Africa

Reimagining digital banking to deliver resilience and growth across three markets

Retail banking
Daily banking
Loan origination
Europe

Revolutionizing lending through a fully digitized, self-service loan application experience

Commercial & corporate banking
Daily banking
Asia Pacific

TP Bank leads with innovation and customer-first banking

Retail banking
Onboarding
Daily banking
Managed hosting
Asia Pacific

Transforming 105 years of legacy into a mobile-first growth engine

Retail banking
Daily banking
Onboarding
Customer servicing
Middle East & Africa

Unified platform overhaul drives four-fold onboarding growth and a 135% jump in app ratings

Commercial & corporate banking
Retail banking
Daily banking
Asia Pacific

Vietnam’s premier private bank’s journey to award-winning retail and business banking

Retail banking
Small & medium business banking
Daily banking
Customer servicing
North America

Wildfire

Retail banking
Daily banking
Onboarding
Managed hosting
North America

WSECU creates frictionless, always-on banking for members

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