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DIGITAL SERVICES & OPEN BANKING

Unlock new growth opportunities with modern digital capabilities

Reduce cost to serve and expand service reach by delivering seamless digital experiences and powerful APIs that help commercial clients manage their business finances efficiently.

Commercial banking Digital services open banking header
  • Deliver your banking services across web, mobile, and APIs.

  • Launch personalized commercial banking portals and mobile apps.

  • Easily embed capabilities across channels and client workflows.

Benefits

Drive efficiency with modern digital services & open banking

  • Offer personalized omnichannel experiences 
    Develop apps tailored for specific industries and client segments of all sizes by reusing components across applications, products, and channels. Ensure consistent client experiences across mobile, web, and API channels. 
     

  • Lower cost to serve and improve operational control 
    Leverage digital self-service capabilities, automated entitlement management, and admin tooling to reduce manual work, improve accuracy, and lower servicing costs.
     

  • Maximize revenue with intelligent billing 
    Track service usage in real time with built-in account analysis tools. Enable precise, usage-based billing while uncovering insights that drive cross-sell opportunities. 
     

  • Drive client lifetime value 
    Leverage usage and behavioral data to understand client needs and preferences. Deliver timely, relevant offers that boost engagement and unlock new fee-based revenue through smarter cross-selling
     

  • Reach new client segments with Banking-as-a-service 
    Open up your bank with an extensible platform and API ecosystem. Offer your commercial banking services through fintechs, ERP providers, and embedded finance scenarios without sacrificing control or compliance.

Commercial banking Digital services open banking benefits

Modernize at your own pace

Backbase gives commercial banks a unified, modular platform to launch, scale, and monetize digital and open banking services. Add high-impact capabilities to your existing offerings and expand at your own pace—layering on new services as client needs evolve and business priorities shift.

Digital services

Build banking services with scalable billing models that align with business needs.

Embedded banking

Leverage open banking to expand service offerings and integrate with client systems.

Capability highlights

Leverage out-of-the box capabilities you can combine and customize to create digital and open banking solutions tailored to your client’s industries and needs.

  • Mobile banking app

  • User management

  • Authentication & MFA

  • Access control

  • ERP & CRM integrations

  • Unified APIs

  • Banking web portal

  • Out-of-the-box downstream connectors

Best of suite

Meet your clients’ every need with a unified suite powering all your digital services and channels across servicing and sales.

AI-Powered

Drive growth with every client interaction using AI-powered recommendations and next-best action suggestions.

Build and Buy

Get to market faster with 400+ customizable capabilities and Model Bank implementations you can tailor to your needs.

Proven expertise

 100+ leading financial institutions worldwide trust Backbase to power their digital banking services.