Build more profitable commercial banking relationships
Modernize your commercial banking services with an AI-powered platform designed for efficiency, productivity, and scalable revenue growth. Deliver the right mix of digital and human service, and a broad portfolio of value-added services that drive loyalty and generate non-interest income.
Power global trade and access high-margin services
Empower your clients' global expansion and generate fee-based income with integrated trade finance and international banking solutions.
Launch forex and treasury services that simplify currency exchange, hedging, and escrow, enabling your clients to manage international deals with confidence and control.
Empower your teams to deepen client relationships
Give relationship managers and service staff unified workspaces that eliminate manual tasks and enable proactive, personalized support.
Deliver smarter service with 360° client views, real-time insights, , and AI-driven next-best-actions to deepen relationships and drive profitability—on any channel, from chat to video banking.
Drive efficiency with digital services and open banking
Offer banking services seamlessly across web, mobile, and client systems via APIs, with transparent, scalable billing.
Build segment-based portals and mobile apps, or embed capabilities and services into third-party software to boost efficiency and drive new revenue.
Turn onboarding and loan origination into a competitive advantage
Digitize commercial onboarding and loan origination to reduce drop-off and accelerate approvals.
Reuse data seamlessly across departments and channels to eliminate friction—then guide decisions with AI-driven next-best actions that accelerate workflows and improve results.
The first AI-powered platform for banks
The Backbase Suite runs on a unified, AI-driven platform that brings together integrations, data, and customer journeys in one place. It replaces disconnected systems with a modern foundation built for speed, intelligence, and scale.
It’s how you turn fragmented experiences into one smart, connected engine for growth.
What commercial banks build with Backbase
From advanced payments and treasury services to digital onboarding and relationship management, commercial banks use Backbase to deliver tailored solutions that meet the unique needs of each client segment and industry.
Best of suite
Meet your clients’ every need with a unified suite powering all your digital services and channels across all lines of business.
AI-powered platform
Drive growth with every client interaction with AI-powered recommendations and next-best action suggestions on any channel.
Buy and build
Get to market faster with 400+ customizable capabilities and ModelBank implementations you can tailor to your needs.
Proven expertise
100+ leading financial institutions worldwide trust Backbase to power their digital banking services.
Trusted by leading institutions
100+ institutions trust Backbase to modernize their client experience and accelerate growth — with results that speak for themselves.
97%
corporate paper traded online
+246%
growth in business banking users
1.3 weeks
to launch new features
We chose Backbase not only for their client-focused philosophy and approach, but also the platform’s flexibility and functionality, which are vital for realizing our long-term strategic goals
Colby Mangers
SVP, Head of Digital Innovation and Transformation at EverBank