How BKS Leasing reduced time to process a lease application by 90%
Discover how BKS Leasing digitized their processes with a customer-first lease application platform.
By utilizing Backbase Digital Sales, BKS Leasing leverages a fully digitized lease application process, achieving higher customer satisfaction and efficiency:
- 90% Less time to process a lease application
- 75% Less time to submit an application
- 5 minutes Average time to complete a lease application
- 20 clicks To fill out and submit a lease application, start to finish
About BKS Leasing
Fortune favours the bold. By taking the leap and digitizing their lease application process, BKS Leasing seized the opportunity to gain a competitive advantage and optimize customer acquisition and retention.
Powered by Backbase Digital Sales, BKS Leasing built an application processing system for leasing standard vehicles, with state-of-the-art digital tools that enabled their customers to submit a lease application through any digital channel in just five minutes, a stunning decrease of 75%. With this new lease application system, BKS Leasing became one of the first companies with an end-to-end digital solution to request and apply for leases, claiming a leadership role in the Austrian leasing market.
