How to acquire, engage, & delight your bank’s customers
- 32 mins
Episode 9 of the ‘Banking Reinvented’ podcast covers how your bank can improve customer acquisition, activation, engagement, and retention to build stronger, more profitable relationships.
Together, Tim Rutten and Karan Oberoi discuss strategies for driving top-line growth, plus best practices to help you get there. They also explain how you can initiate the organizational change that will contribute to this growth.
Tune in to learn how your bank can boost efficiency and customer satisfaction with modernized internal processes and technology.
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Host
Tim Rutten
EVP, Chief Strategy Officer, Backbase
Guest
Karan Oberoi
Chief Product Officer, Backbase