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Explore the trends that will impact the banking landscape in 2025 and beyond.Read the report

The new AI wave in banking operations: a discussion with Microsoft

 - 39 mins 

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Episode 29 of Banking Reinvented takes a closer look at how generative AI and agentic architectures are not just tools for efficiency but essential drivers for rethinking operations and enabling innovation in banking.

Tim Rutten welcomes Kathleen Woodard, who leads Microsoft’s industry advisory team for banking in the Americas. They discuss AI’s role in streamlining workflows, improving operational models, and accelerating decision-making. The conversation highlights how banks can align leadership, talent, and technology to adopt AI responsibly while navigating regulatory constraints.

Tune in to gain fresh perspectives on the transformative potential of AI and actionable insights to thrive in this pivotal era for banking.

Want more insights into the future of banking? Check out our content hub for impactful podcasts, blogs, and whitepapers.

Host

  • Tim Rutten

    Tim Rutten

    Chief Marketing Officer, Backbase

Guest

  • Kathleen Woodard

    Kathleen Woodard

    Head of Banking, Industry Advisory, Microsoft