MCB Group: scaling modernization across channels and business divisions

Mauritius Commercial Bank (MCB) is the largest commercial bank in Mauritius with $18 billion in assets. Headquartered in Port Louis, MCB operates across the Indian Ocean Islands territory with an established footprint across Madagascar, Maldives, and Seychelles. With a total customer portfolio of around 1.1 million people, MCB is committed to providing a seamless digital banking experience for its customers. Since 2018, MCB has been dedicated to expanding its capabilities, leveraging the robust engine and platform capabilities offered by Backbase to orchestrate seamless customer journeys across multiple territories.