What commercial banks launch with Backbase
Successes our customers achieved
4 months
to launch MVP pension platform
97%
Corporate paper traded online
246%
Growth in business banking users since launch
1.3
Weeks for new features
Become the go-to partner for commercial clients
Give clients an end-to-end commercial banking platform that offers the right mix of digital and human service. Leverage pre-built components and a composable architecture to create tailored digital experiences for clients and bank employees across onboarding, unified payments, information reporting, lending, servicing and value-added services.
Mobile and online banking
Improve customer satisfaction and streamline daily operations by giving commercial clients the digital tools they need.
Provide adaptive applications that offer services and insights tailored to a given client’s industry and job role.
Offer personalized dashboards designed to help businesses manage their financial operations, from cash flow reporting to payment tracking.
Enable capabilities like payment origination, information reporting, and fraud monitoring to simplify daily tasks.
Value-added services and billing
Turn your commercial banking services into scalable revenue streams by effectively billing and monetizing offers.
Easily measure service usage and implement transparent, scalable billing models that align with business needs.
Create and monetize value-added services such as Forex, trade finance, or liquidity management tools.
Employee workspaces
Enable employees to make better decisions and build stronger client relationships with smart, unified workspaces designed for every role.
- Give relationship managers access to 360-degree client views — enable them to perform on-behalf-of actions and receive next-best-action suggestions to drive engagement, cross and upsell.
- Equip customer support teams with tools to quickly resolve issues such as payment errors, account access, and transactions disputes.
- Enable marketing professionals to leverage transaction data to define segments and design personalized engagement campaigns across channels.
Onboarding and loan origination
Reduce costs, time-to-money and time-to-yes by digitizing and simplifying complex onboarding and loan origination processes
Digitize document collection, verification, and compliance checks to onboard commercial clients in days, not weeks.
Streamline key steps like eligibility and credit risk assessments, financial spreading, identity verification, document requests and loan offer generation.
Capabilities
Learn more about Backbase’s Commercial Banking out-of-the-box capabilities you can augment to suit your unique needs.
Why Backbase?
Whether you're looking to buy for parity or build for differentiation, our platform empowers you to create unique experiences that truly set you apart from the competition.
Buy and Build
Get to market fast with 400+ pre-built capabilities, fully customizable
Integrations
Add cutting-edge experiences to your apps easily with a library of API-driven, fintech-powered capabilities
Composability
Modular, industrialized platform capabilities allowing you to progressively modernize
One platform
Power journey orchestration across channels, segments and lines of business with a unified platform architecture
Secure and scalable
Scale to millions of users with peace of mind with a secure, cloud-native platform
Proven expertise
More than 100+ financial institutions around the world
The latest insights
Explore our collection of educational resources and deep dives into engagement banking.
Episode 17 of Banking Reinvented takes a deep dive into the current and future state of business banking, focusing on how banks can better serve businesses of all sizes.
In this episode, host Tim Rutten is joined by Jarno van Hurne, VP of Business Banking at Backbase.
The conversation centers on the challenges business banks face, from competition from neobanks and fintechs, cost to serve, technology challenges and the unmet needs of specific client segments like SMEs.
Tune in to learn how delivering personalized services with the right mix of digital, human touch and AI-enabled advice can help business banks better serve their customers,s in a more efficient way.
Want more insights into the future of banking? Check out our content hub for impactful podcasts, blogs, and whitepapers.