What private banks launch with Backbase
Mobile account opening
Web account opening
RM-led account opening
Prospect lounge
Successes our customers achieved
50
NPS score
£18
billion in payments via digital channels in one year
29K+
Portfolios live on digital channels
>22K
Private banking users
Deepen client relationships, streamline operations
Give clients, relationship managers and external advisors the tools they need to collaboratively manage, optimize and grow client assets. Combine digital self-service tools with high-touch services, to deliver a high-quality experience on every touchpoint. Leverage and customize composable, out-of-the-box components across client acquisition, daily banking, specialist lending, wealth planning and advisory, investment management, and international banking services.
Deliver personalized, white glove digital experiences
Offer clients full transparency and control anytime, anywhere with award winning mobile and web applications that reflect your brand and tone of voice.
Give clients a comprehensive view of their assets, products and investments with personalized dashboards, quick access to insights, real time transactions, payments, and more
Enable easy account management for multigenerational families with family and estate banking capabilities that you can customize to your clients’ needs
Make collaboration with relationship managers easy, enabling clients to review and discuss financial strategies via secure chat or in-app video, and co-create personalized plans
Empower relationship managers to deliver exceptional service
Free relationship managers from manual tasks and give them the insights and tools they need to build meaningful client relationships and drive portfolio growth.
Streamline day to day tasks with unified workspaces that make it easy to execute client requests and generate tailored proposals efficiently
Deliver a unified client portfolio view, including preferences, products, past interactions and product and service recommendations
Connect to any existing internal system like CRM, PMS or third-party sources - such as market data providers like Bloomberg and Morningstar - for real time insights on market trends, portfolio performance and client sentiment.
Offer premium banking services for your clients’ every need
Provide a comprehensive suite of everyday banking, lending and international banking services
From current accounts, to premium credit cards with exclusive rewards , give private banking clients easy access to products that meet their needs
Offer value-added services like international payments and FX as part of your private banking applications, with a convenient digital experience
Simplify and streamline access to money by digitizing loan origination for mortgages and complex specialty loans, like Lombard loans and asset financing
Offer holistic wealth management propositions
Give clients access to a broad range of investment options while offering discretionary and advisory capabilities for creating, managing and optimizing investment portfolios.
Leverage emerging opportunities by incorporating third party products into your offers – like alternative asset products such as private equity, venture capital and hedge funds
Enable clients to analyze their portfolio performance at a glance, adjust asset allocation and explore curated investment opportunities
Enable seamless collaboration with relationship managers and external advisors in reviewing investment recommendations, providing feedback on proposals and jointly refining investment strategies
Capabilities
Learn more about Backbase’s Private Banking out-of-the-box capabilities you can augment to suit your unique needs.
Onboard private banking clients with a digital-first experience, enabling secure account opening, identity verification, and personalized onboarding tailored to high-net-worth individuals’ needs.
Streamline loan origination with end-to-end digital workflows, enabling seamless applications for personal loans, mortgages, and complex specialty loans with real-time decisioning.
Deliver premium private banking services through a unified digital platform, empowering clients to manage accounts, access insights, and collaborate with RMs seamlessly across devices.
Empower clients with a 360° view of their wealth, from portfolio aggregation to real-time performance insights. Support tailored investment strategies and co-creation of financial plans with RMs.
Why Backbase?
Whether you're looking to buy for parity or build for differentiation, our platform empowers you to create unique experiences that truly set you apart from the competition.
Build and Buy
Get to market fast with 400+ pre-built capabilities, fully customizable
Integrations
Add cutting-edge experiences to your apps easily with a library of API-driven, fintech-powered capabilities
Composability
Modular, industrialized platform capabilities allowing you to progressively modernize
One platform
Power journey orchestration across channels, segments and lines of business with a unified platform architecture
Secure and scalable
Scale to millions of users with peace of mind with a secure, cloud-native platform
Proven expertise
More than 100+ financial institutions around the world
The latest insights
Explore our collection of educational resources and deep dives into engagement banking.
Episode 26 of Banking Reinvented explores the evolving landscape of private banking and wealth management, focusing on how financial institutions can address shifting customer expectations.
In this episode, host Tim Rutten sits down with Lennart Asshoff, Product Director of Wealth at Backbase, to discuss how private banks and wealth managers can complement traditional, relationship manager-driven services with whiteglove digital experiences. They discuss the challenges faced by institutions still operating with high cost-to-serve models and legacy systems.
Tune in to learn how private banks and wealth managers can progressively modernize their systems to provide the digital experiences their clients demand.
Want more insights into the future of banking? Check out our content hub for impactful podcasts, blogs, and whitepapers.