What retail banks build with Backbase
Digital account opening
In-branch account opening
Successes our customers achieved
39%
increase in registered mobile users
19%
increase in monthly active users (Sandy Spring)
51%
increase in transactions year-on-year
6
months to launch a MVP retail banking app
From transactions to relationships
Turn your digital banking channels into a growth engine. Deliver segment-based applications that give customers personalized, AI-enabled advice, and offer the ability to connect with bank employees for complex decisions.
Create digital experiences that fit your customers
Turn users into loyal customers with adaptive, segment-based applications that offer personalized information and advice. From onboarding and loan origination to daily banking and investing, create tailored experiences without building multiple applications from scratch.
Modernize without disruption
Take a progressive approach to retail banking modernization. Integrate new digital journeys into your existing applications and gradually expand across different applications, segments and lines of business. Avoid risky and expensive core replacements by gradually decomposing and hollowing out core capabilities into a unified omnichannel engagement layer.
Capabilities
Learn more about Backbase’s Retail Banking out-of-the-box capabilities you can augment to suit your unique needs.
Why Backbase?
Whether you're looking to buy for parity or build for differentiation, our platform empowers you to create unique experiences that truly set you apart from the competition.
Buy and Build
Get to market fast with 400+ pre-built capabilities, fully customizable
Integrations
Add cutting-edge experiences to your apps easily with a library of API-driven, fintech-powered capabilities
Composability
Modular, industrialized platform capabilities allowing you to progressively modernize
One platform
Power journey orchestration across channels, segments and lines of business with a unified platform architecture
Secure and scalable
Scale to millions of users with peace of mind with a secure, cloud-native platform
Proven expertise
More than 100+ financial institutions around the world
The latest insights
Explore our collection of educational resources and deep dives into engagement banking.
Episode 27 of Banking Reinvented explores how WSECU, a US-based credit union, is delivering more personalized member experiences by adopting a digital-plus approach.
In this episode, host Tim Rutten sits down with Ryan Brooks, Chief Digital Officer at WSECU, to discuss how the credit union balances human and digital services to meet evolving member expectations – with the help of Backbase’s Engagement Banking Platform. They also examine the challenges of managing change, integrating AI, and fostering agile innovation within banks.
Tune in to learn how combining digital banking platforms with personalized human support and AI-driven insights can help credit unions create tailored, member-first experiences.
Want more insights into the future of banking? Check out our content hub for impactful podcasts, blogs, and whitepapers.