What small business banks launch with Backbase
Digital business account opening
In-branch business account opening
Business Credit Card Origination
Unsecured Small Business Loan Origination
Line of Credit Origination
Invoice Financing Origination
Embedded/Point-of-sale origination
Our customer successes
200%
Increase in direct small business lending in 1 year
30%
Decrease in small business onboarding costs
+266%
Increase in number of transactions by small businesses
Become the go-to bank for small businesses
With Backbase, you can deliver segment-based banking experiences and personalized products at scale with the perfect mix of digital and human touch. Customize and expand pre-built onboarding, lending, servicing, and investing capabilities to create unique experiences that suit your customers, employees, and processes.
Onboarding and origination
Attract small businesses with a fast and seamless experience
- Opening a new account and requesting a loan should be easy on your customers and your bank.
- Add new digital onboarding and loan origination experiences to your existing mobile and web apps using pre-built journeys. Use transaction data to identify and convert small business owners in your retail customer base.
Meet small businesses at the point of need by easily embedding journeys into partner e-commerce sites and points of sale.
Digital banking
Lower cost to serve with personalized digital service at scale
Provide digital services to small businesses without breaking the bank.
Digitize your small business services and give small business owners the freedom to self-serve anytime, anywhere—with mobile and web banking apps designed just for them.
Drive cross- and up-sell opportunities by leveraging transaction and firmographic data to deliver AI-powered advice and tailored recommendations right within your small business applications.
Smart customer servicing
Equip relationship managers with intelligent workspaces
Give your employees the tools needed to effectively support small businesses.
Boost relationship manager productivity with unified, AI-powered workspaces that provide smart customer insights and next-best action suggestions.
Equip relationship managers and customer support teams with collaborative tools to support small businesses when and where needed, whether it’s in-app chat, call, video conferencing, or face to face in the branch.
Banking services and beyond
Become the one-stop shop for small businesses
Move beyond just banking and offer your small business customers the support they need.
Increase share of wallet by delivering value-added digital services that help small business owners run and grow their companies.
From everyday tasks like payments and transfers to advanced tools like invoicing, cash flow forecasting, treasury management, and business investing—launch new digital value propositions fast without building everything from the ground up.
Trusted by banks. Loved by analysts.
Collaborating with Backbase has been an enriching journey, helping us accelerate our digital transformation and improve the daily operations of our teams.
Emmanuel Courtaud, Product Owner at Mauritius Commercial Bank
Capabilities
Learn more about Backbase’s small business banking out-of-the-box capabilities you can augment to suit your unique needs.
Accelerate small business onboarding with a smooth, digital-first experience, reducing time and effort for entrepreneurs.
Enable quick and easy access to credit with fully digital, automated loan processes designed for small businesses.
Support small business growth with self-service tools, proactive advice, and over 400 pre-built banking capabilities.
Empower businesses with digital financial tools and tailored solutions to drive growth and long-term partnerships.
Why Backbase
Whether you're looking to buy for parity or build for differentiation, our platform empowers you to create unique experiences that truly set you apart from the competition.
Buy and build
Get to market fast with 400+ pre-built capabilities, fully customizable
Integrations
Add cutting-edge experiences to your apps easily with a library of API-driven, fintech-powered capabilities
Composability
Modular, industrialized platform capabilities allowing you to progressively modernize
One platform
Power journey orchestration across channels, segments and lines of business with a unified platform architecture
Secure and scalable
Scale to millions of users with peace of mind with a secure, cloud-native platform
Proven expertise
More than 100+ financial institutions around the world
Featured content
The latest insights
Explore our collection of educational resources and deep dives into engagement banking.
