Becoming a future-ready platform business

Lessons from Standard Bank’s ongoing digital transformation

Standard Bank has embarked on a journey to become a true future-ready platform business – an essential evolution in an ever-changing market.

As the largest financial services group in Africa, this comes with a unique set of challenges, but through it all, the bank is focused on one thing – catering to its diverse customer base.

During our interactive chat, Belinda Rathogwa, Head: Digital and eCommerce Consumer & High Net Worth Clients, and Moshima Shongwe, Head: Digital and eCommerce Business Clients, shared key insights from Standard Bank’s journey in South Africa.

Watch the full video now to get actionable tips on how to execute your bank’s digital transformation.

You’ll also learn about:

• Combining offerings with third-party providers
• Balancing long and short-term business priorities
• Keeping customers front-of-mind to drive exceptional experiences
• Getting buy-in from the boardroom