AI Factory
The platform is just the start — our experts make it real
AI adoption demands new expertise — and we deliver it through the AI Factory: an embedded delivery model designed to bridge the industry’s AI skills gap.
By integrating our AI experts directly into your teams, banks can rapidly co-create high-impact use cases and turn innovation into execution with speed and confidence.
Banks don’t need more AI pilots - they need outcomes
Without a clear path to scale, AI remains disconnected from business outcomes. What’s missing isn’t technology - it’s the ability to deploy, govern, and scale use cases with speed and confidence.
1/3
of GenAI interactions will use action models and autonomous agents to complete tasks by 2028
$900 million
in operational costs could be saved by banks by 2028 through AI adoption
36%
of financial services professionals say AI applications helped cut annual costs by over 10%
Up to $340 billion
in annual value could be unlocked in banking if GenAI use cases are fully implemented
Collaborate on high-impact AI use cases
Work with our experts to bring high-impact AI use cases to life — moving fast from experimentation to execution, across both servicing and sales, to drive efficiency gains and revenue growth where it matters most.
Industrialize AI across your bank
The AI Factory gives you everything you need to turn AI ambition into execution—bringing together the right foundation, use cases, experts, and ways of working to move from pilot to production, fast.
A foundation built for execution
Leverage an open, enterprise-grade AI layer that connects data, decisioning, and large language models into one execution-ready foundation.
High-impact AI use cases
Tap into a growing library of proven AI use cases across servicing and sales — ready to deploy, adapt, and deliver measurable value.
Embedded expertise
Work with cross-functional teams who bring deep expertise in data, product, and AI orchestration to accelerate every stage of delivery.
Factory operating model
Adopt a repeatable, scalable way of working — so you can prioritize ideas, build responsibly, and bring AI to market faster.
Deploy AI use cases where it matters most
The AI Factory unlocks measurable impact where it matters most - servicing and sales. From enhancing digital experiences to driving acquisition and retention, banks can deploy AI use cases that automate processes, empower employees, and boost customer value. With a growing library of high-impact patterns, it’s easy to identify what works, scale what matters, and go live faster.
Power smarter customer engagement
Enhance digital self-service with intelligent assistants, personalized financial guidance, and AI-enabled conversations. Proactively support customers with relevant, contextual journeys that reduce friction and increase satisfaction.
Boost employee productivity
Equip teams with smart copilots and automation tools to handle disputes, recommend next-best actions, and cut through complexity. Free up frontline and back-office staff to focus where they add the most value.
Streamline process orchestration
Streamline onboarding, due diligence, lending, and servicing with AI-driven workflows. Reduce handoffs, eliminate bottlenecks, and drive faster time-to-decision with full orchestration across systems.
Drive accelerated growth
Activate smart recommendations, cross-sell triggers, and retention strategies - all powered by real-time insights. Use AI to grow product holdings, improve segmentation, and increase customer lifetime value.
