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Integration Platform-as-a-Service for the banking industry: the complete guide

In this guide, you’ll explore the concepts of integrations for modern banking and explore how your bank can use it to enhance customer-centricity, stay ahead of competition and achieve agile operations, all at scale.

by Backbase

8 mins read

Introduction

As customer expectations increase and technology is rapidly evolving, the banking industry continues to transform itself. In fact, scaling an integrated operating model will become an important goal for the Chief Technology Officers, according to McKinsey. Banks are increasingly recognizing the need for seamless integration with out-of-the-box connectors that can connect with their older or newer financial systems while accelerating innovation and enabling them to stay ahead of competition. 

What is actually IPaaS?

Let's start with the basics. A robust vertical industry IPaaS brings together a comprehensive suite of tools for integration and addresses the challenge of connecting core banking systems with modern ones by equipping banks with advanced technology that enables them to drive operational efficiency and improve time-to-market. It provides out-of-the-box connectors, processing rules, and data models that can seamlessly facilitate data exchange. This enables disparate applications to work together smoothly, enhancing the bank’s daily operations and allowing it to innovate and serve its’ customers according to their needs. 

Check out the full guide to get a holistic overview of the key concepts of integrations, including banking specific vertical IPaaS, key trends and everything you’ll need to know to ensure your integrations journey is a success.

So what is the difference between horizontal IPaaS and industry-specific vertical IPaaS?

Think of it as the difference between your general doctor and the specialist - the general practitioner will give you more generic guidance, while the specialist doctor will be able to find solutions to your specific needs.

Challenges of integrations in the banking industry

Tech integrations in banking have long been a challenge, with banks struggling to unify diverse applications into cohesive ecosystems. While modern digital banking demands seamless interoperability between legacy and new systems, older approaches like point-to-point (P2P) connections and traditional middleware are increasingly inadequate. P2P creates complex, costly webs of connections that are hard to scale, while middleware often requires extensive coding, lacks real-time processing, and can't handle modern data demands.

At the same time, horizontal IPaaS solutions, though suitable for general enterprise needs, also fall short in addressing banking's unique complexities, often requiring costly customizations and risking security vulnerabilities. For banks, achieving scalable, agile, and secure integration has become a critical factor to stay ahead of competition and meet customer needs.

Solving the integration challenge

It is important for banks to have a reality check in regard to their integration challenge. While it is a challenge that has been out there forever, it seems like it is not going away anytime soon.While choosing the right solution banks might face the dilemma of how much to invest and what technology is the suitable one for their needs. To reduce integration and maintenance costs while meeting customer needs, an IPaaS is a compelling option, offering seamless communication between diverse applications. However, a vertical IPaaS tailored for banks goes further—empowering rapid innovation, cutting costs, and freeing budgets for other priorities.

To discover why banks are spending up to 70% of their IT budgets on integrations, and learn how adopting modern, cloud-native solutions can reduce these costs while boosting agility and innovation, listen to the following podcast: 

  • Podcast Featured Image Episode 10 EN

    Episode 10 of the Banking Reinvented podcast highlights one of the most critical and complex issues in banking today: integrations.

    Tim Rutten welcomes a new guest, Roland Booijen, General Manager of Ecosystems at Backbase. Together, they discuss how financial institutions can optimize their digital operations by addressing the challenges of integrating various banking systems and fintech solutions.

    Discover why banks are spending up to 70% of their IT budgets on integrations, and learn how adopting modern, cloud-native solutions can reduce these costs while boosting agility and innovation.

    Want more insights into the future of banking? Check out our content hub for impactful podcasts, blogs, and whitepapers.

    Listen now
  • Industry-specific standards for IPaaS

    Digital transformation in the banking thrives on collaboration, not isolation. Choosing an industry specific IPaaS that adheres to Banking Industry Architecture Network (BIAN) standards ensures rapid and secure scaling of digital services. By streamlining regulatory compliance and standardizing integrations, it equips banks to navigate evolving market demands with agility and confidence. 

    Backbase works closely with BIAN to align on universal standards and simplify modernization for banks, which in turn will ensure interoperability and adaptability, enabling banks to scale their operations efficiently. To know more about the BIAN frameworks, you can listen to the podcast below:

  • Podcast Featured Image Episode 16 EN

    Episode 16 of the ‘Banking Reinvented’ podcast explores how the Banking Industry Architecture Network (BIAN) is transforming the future of banking with a standardized framework to modernize IT infrastructures.

    Host Tim Rutten welcomes Hans Tesselaar, Executive Director at BIAN, and Roland Booijen, GM of Ecosystems at Backbase.They explore how BIAN is driving innovation through industry-wide collaboration and standardized APIs, helping banks shift from legacy systems to agile architectures.

    Learn more about the evolution of banking standards, the importance of interoperability, and the benefits of using open-source models to innovate in the banking industry.

    Want more insights into the future of banking? Check out our content hub for impactful podcasts, blogs, and whitepapers.

    Listen now
  • Limitations of horizontal IPaaS for banks

    While traditional IPaaS platforms provide comprehensive integration features like data services and automation tools, they often fall short in the banking sector due to their lack of industry-specific standards and pre-built banking connectors. These generic solutions struggle to meet the unique requirements of financial institutions, particularly in adhering to BIAN standards and delivering the specialized ecosystem needed for rapid, reliable system integration. 

    • Lack of industry-specific standards: Horizontal IPaaS solutions do not necessarily follow the standards of the banking industry like the frameworks of the Banking Industry Architecture Network (BIAN). Using standardized data models enables banks to build consistency and reliability while leveraging unified APIs. 

    • Lack of an industry ecosystem: Time to market can be a major issue without out-of-the-box, productized connectors specifically built for banks. Although a traditional IPaaS might offer a solution to integrations, the absence of industry expertise remains a major shortcoming.

    Horizontal IPaaS vs. Banking specific vertical IPaaS

    Traditional IPaaS and banking-specific IPaaS share fundamental integration principles, focusing on connecting diverse applications, facilitating data exchange, and providing automation capabilities. Both platforms aim to streamline system interoperability, reduce manual intervention, and enhance operational efficiency.

    Blog Body Image I Paa S the complete guide EN

    The future of IPaaS in banking is being driven by several critical technological trends that are transforming system integration. These trends include:

    • Artificial Intelligence (AI) and automation: Enabling intelligent integration with advanced data mapping, automated transformations, and self-healing mechanisms.

    • Cloud-native architectures: Providing flexible multi-cloud and hybrid environments with enhanced scalability.

    • Advanced security frameworks: Implementing real-time compliance monitoring and zero-trust security approaches.

    This evolution represents more than a technological upgrade—it's a fundamental rethinking of how banks can leverage integration platforms to drive innovation, operational efficiency, and competitive advantage in an increasingly digital banking landscape.

    How to choose an IPaaS solution for your bank

    Selecting the right IPaaS is a critical decision that requires a holistic approach. Banks should view this process as more than a technical procurement, but as a strategic initiative that can fundamentally transform their digital integration capabilities. Some key considerations to take into account:

    • Assess current integration challenges: Banks must begin by conducting a comprehensive audit of their existing technological ecosystem, identifying current system integration pain points.
    • Define technical requirements: Banks must prioritize platforms that demonstrate capabilities relevant to the banking industry and compliance with industry standards like BIAN, ensuring seamless interoperability and data consistency.
    • Evaluate vendor capabilities: The goal is to partner with a vendor who not only provides a technical solution but also demonstrates an in-depth understanding of banking integration challenges.
    • Financial and strategic considerations: Beyond technical capabilities, banks must evaluate the IPaaS solution through a strategic and financial lens.

    It’s time to rethink your bank’s integration strategy

    As the pace of digital transformation continues to accelerate, the time for banks to act is now. Only an industry-specific IPaaS can help banks manage customer expectations, technological advancements, and competitive pressure, which demand agility and speed. Banks that delay risk falling behind — while those that embrace the IPaaS can gain a significant edge, positioning themselves to deliver exceptional customer service, drive growth, and remain resilient in an ever-evolving market.