You are using an out-of-date browser. Update your browser or view website in basic form.

Je gebruikt de verouderde vormgeving maar je browser is volledig up-to-date.

Explore the trends that will impact the banking landscape in 2025 and beyond.Read the report

5 steps to giving your customers the best digital account opening experience

Success starts with first impressions. In the post-pandemic, digital-first age – banks who deliver the best digital account opening experience (DAO) will gain the most market share while those who stay complacent remain stuck in the mud.

In collaboration with Banking Dive, Backbase brings you a 5-step playbook that maps out how your financial institution can develop the best DAO to build a lasting customer relationship from the very first interaction. Learn about the critical steps to success that includes:

  1. Remove banking silos
  2. Understand the customer life cycle
  3. Calculate the ROI of removing friction
  4. Invest in engagement touch points
  5. Product validation and continuous improvement