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Explore the trends that will impact the banking landscape in 2025 and beyond.Read the report

Rethinking your bank's operating model: an outside-in approach

 - 20 mins 

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Episode 4 of ‘Banking Reinvented’ delves into reimagining banks’ operating models.

Typically, banks revolve around a core system, encompassing back-office, mid-office, and front-office layers. However, this internal focus lacks customer-centricity.

Tim Rutten and Jouk Pleiter tackle the imperative task of modernizing traditional banks’ operating models in this discussion. They highlight the pitfalls of the inside-out model and propose transitioning to an outside-in approach.

Tune in to grasp how banking operating models are pivotal in fostering differentiation and driving revenue growth.

Want more insights into the future of banking? Check out our content hub for impactful podcasts, blogs, and whitepapers.

Hosts

  • Tim Rutten

    Tim Rutten

    Chief Marketing Officer, Backbase
  • Jouk Pleiter

    Jouk Pleiter

    Founder & CEO, Backbase