The best digital bank: TPBank’s success story

Recognized as the ‘Best Digital Bank’ in Vietnam, TPBank’s success story is no accident.

The bank needed to differentiate itself in a competitive and oversaturated market. Given their size, they needed to balance costs with ROI. They also needed a solution that could evolve with the needs of their customers.

TPBank took the leap to invest early and is now ahead of the game.

With 25% of banks in Vietnam intending to pursue modern digital platforms by 2025, don’t get left behind (Source: Fintech & Digital Banking 2025 Asia Pacific report by Backbase and IDC).

Read TPBank’s success story to learn how you can start your own transformation journey.

Download the customer story

We highly appreciate our partnership with Backbase. From the onset, Backbase understood what we wanted to achieve and had been nothing but supportive throughout the process. Communication is always thorough and straightforward. With the new platform, we have become more agile and our team of 30 is now running at a monthly release cycle. Overall, we have benefited a great deal from Backbase’s expertise and consultation. The experience exceeded our expectations and we look forward to future collaborations.

Mr. Nguyen Hung, CEO, TPBank