Eastern Bank taps Backbase and Microsoft to modernize its tech infrastructure
If there’s one thing Eastern Bank prides itself on, it’s their ability to show up for their customers. So when Eastern’s in-house teams found themselves struggling to achieve their digital ambitions, they turned to Backbase and Microsoft.
Together, we’re helping Eastern create a tech infrastructure that will allow them to quickly develop and release new services to their wide range of customers. And on top of that, Eastern’s new solution will help them:
Leverage the power of personalization
Boost their speed of innovation
Decrease time to market
Build differentiated offerings
Want to learn more about Eastern’s journey so far? Watch the clip from the ENGAGE conference above or read our statement.
Keen to learn more?
Wildfire Credit Union’s vision for the future is simple – quick, convenient banking for everyone, in the palm of your hand. But to turn that vision into reality, they first needed to modernize their infrastructure.
By harnessing the strengths of the Backbase Engagement Banking Platform, Wildfire was able to delight its customers with powerful self-service capabilities that rival any branch experience. And with a comprehensive new app, they also empowered their employees to give gold-standard support, eliminating their legacy tech and point solutions.
Get your copy of the customer story now to find out how a platform model can help you:
Develop a flexible, scalable digital banking system
Provide frictionless support across all channels
Accelerate updates, bug fixes, and product rollouts
Enable confident innovation at scale