Privacy Policy

This privacy policy sets out how Backbase uses and protects any information that you give Backbase when you use this website. Backbase is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

What We Collect

We may collect the following information:

  • name, company and job title
  • contact information including email address and phone number
  • demographic information such as country
  • other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons: Internal record keeping. We may periodically send promotional emails about news regarding Backbase software or other information which we think you may find interesting using the email address which you have provided.

 

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

 

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. In addition, we use on our site third-party cookies of different providers for displaying advertisement on other websites. These cookies are by no means gather additional information about you except for being a visitor on our site. Other information gathered is handled by the third-party cookie provider and should be further explained in their privacy policy.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

 

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

 

Controlling your personal information

You may choose to restrict the collection or use of your personal information at any time by writing to or emailing us at [email protected] We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.

 

Terms & Legal

Welcome to the Backbase website (the “Site”). The following are terms of a legal agreement between you and Backbase. By using this Site, you acknowledge that you have read, understood, and agree, to be bound by these terms. If you do not agree to these terms, do not use this Site. Backbase may at any time revise these terms by updating this posting without notice to you.

 

Backbase Software

Any use of software and accompanying documentation you download from the Site is subject to the terms of a software license agreement between you and Backbase. You must read the license agreement and indicate your agreement to its terms prior to installing or using the software. All rights, title and interest not expressly granted are reserved.

 

Important Notice:
The Backbase license agreements listed below supersedes any other Backbase printed or electronic license agreement accompanying the Backbase Software:

  • Backbase Community License
  • Backbase End-User License Agreement (EULA): the commercial license with warranties and indemnification.
  • Backbase Escrow Agreement
  • Backbase Support
  • Backbase Support Terms & Conditions
  • Backbase Support Plan
  • Backbase Professional Services
  • Backbase Profesional Services Terms & Conditions

 

Use of Site Information

This Site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this Site may contain technical inaccuracies or typographical errors. Information may be changed or updated without notice. Backbase may also make improvements and/or changes in the products and/or services described in this information at any time without notice.Backbase assumes no responsibility regarding the accuracy of the information that is provided by Backbase and use of such information is at the recipient’s own risk. Backbase provides no assurances that any reported problems may be resolved with the use of any information that Backbase provides. By furnishing information, Backbase does not grant any licenses to any copyrights, patents or any other intellectual property rights.

Use of Forums

“Forum” means a discussion group, chat area, news group, letter to Backbase, its webmaster or employees, or e-mail function offered as part of the Site. You agree not to upload, email, post, publish or otherwise transmit through a Forum any content that: (a) is false or misleading; (b) is defamatory; (c) is harassing or invades another’s privacy, or promotes bigotry, racism, hatred or harm against any group or individual; (d) is obscene; (e) infringes another’s rights, including but not limited to intellectual property rights; (f) constitutes unsolicited bulk e-mail, “junk mail,” “spam” or chain letters; or (g) violates any applicable laws or regulations.

Forums shall be used in a noncommercial manner only. You shall not distribute or otherwise publish any content containing a solicitation of funds, promotion, advertising, solicitation for goods or services, or other commercial matter. You agree not to solicit other users of the Site to use or join or become members of any commercial online or offline service or other organization. Except where expressly authorized by Backbase, you agree not to collect or store personal data about other users.

By uploading, emailing, posting, publishing or otherwise transmitting content to any Forum or submitting any content to Backbase, you automatically grant (or warrant that the owner of such rights has expressly granted) Backbase a perpetual, royalty-free, irrevocable, nonexclusive right and license to use, reproduce, modify, adapt, publish, transmit and distribute such content on in any form, medium, or technology now known or later developed. In addition, you warrant that all so-called moral rights in the content have been waived.
LIMITATION OF LIABILITY
IN NO EVENT WILL BACKBASE BE LIABLE TO ANY PARTY FOR ANY DIRECT, INDIRECT, SPECIAL OR OTHER CONSEQUENTIAL DAMAGES FOR ANY USE OF THIS SITE, OR ON ANY OTHER HYPER LINKED WEB SITE, INCLUDING, WITHOUT LIMITATION, ANY LOST PROFITS, BUSINESS INTERRUPTION, LOSS OF PROGRAMS OR OTHER DATA ON YOUR INFORMATION HANDLING SYSTEM OR OTHERWISE, EVEN IF WE ARE EXPRESSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

 

DISCLAIMER
ALL INFORMATION IS PROVIDED BY BACKBASE ON AN “AS IS” BASIS ONLY. BACKBASE PROVIDES NO REPRESENTATIONS AND WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE, MERCHANTABILITY AND NONINFRINGEMENT.